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The highly anticipated 2023 Customer Experience Live Intelligence Report, launched during The Customer Experience Live Show Middle East, has unveiled key insights and priorities shaping the regional CX landscape.

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New research reveals that, while 79% of UAE organisations invest in analytics ahead of all other technology, historic unsolved challenges mean critical business insights aren’t fully utilised.

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AI reality vs. myth: Twelve predictions from SAS for 2024

Artificial intelligence (AI) is everywhere, and stories about its promise and threat are rampant. Will AI’s potential be realized in the year ahead? SAS, the leader in AI and analytics, asked executives and experts across the company to predict trends and key business and technology developments in AI for 2024.

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