From WhatsApp Enquiry to Booked Appointment: A Practical Workflow for UAE Businesses
A fast WhatsApp reply is only the beginning. Vishesh Jain, Cofounder of Nudge, explains a five-stage workflow for UAE businesses: capture enquiries, qualify customers, confirm bookings, manage follow-ups and hand over to staff. The guide distinguishes lead follow-ups from consented appointment reminders and outlines key messaging and data protection considerations.